Privacy Policy

Last updated: April 18, 2025

At Castiza Ltd, we are committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, and protect your data when you interact with us via our website (castiza.co.uk) or our services.

1. Who We Are

Castiza Ltd

28 Altham Terrace, Lincoln, LN5 8DN

Email: castizauk@gmail.com

2. What Information We Collect

We may collect the following personal data:

Name, email address, and phone number

Event details, including venue address

Any information you provide when contacting us or making a booking

Usage data from your device (IP address, browser type, pages visited, etc.)

We use cookies and similar technologies to improve your browsing experience. You can manage your cookie preferences in your browser settings.

3. How We Use Your Data

We use your personal data to:

Provide our catering services and respond to enquiries

Process bookings and payments

Communicate with you about your event

Improve our website and services

Send marketing communications (only with your consent)

4. Sharing Your Information

We may share your data with:

Trusted third-party service providers (e.g. payment processors)

Legal authorities if required by law

In the event of a business transfer or restructure

We never sell your personal information.

5. Data Retention

We keep your data only as long as necessary to provide our services and meet legal obligations.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data

Withdraw your consent to marketing at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Security

We take appropriate measures to protect your personal data. However, no online transmission is completely secure.

8. Children

Our services are not intended for children under 13. We do not knowingly collect data from children.

9. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy from time to time. Please check this page periodically for updates.

For any questions about this policy or your data, email: castizauk@gmail.com

Cookies Policy

Our website, castiza.co.uk, uses cookies to enhance your browsing experience, provide essential site functions, and help us understand how visitors use our site.

What are Cookies?

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help websites remember your preferences and activity.

Types of Cookies We Use:

Essential Cookies

These are necessary for the website to function properly (e.g. to navigate pages and use booking forms).

Performance & Analytics Cookies

These help us understand how visitors use our site so we can improve it (e.g. which pages are most popular).

Functionality Cookies

These remember your preferences to personalise your experience (e.g. remembering your contact details for future visits).

Managing Cookies

When you visit our website, you will be prompted to accept or reject non-essential cookies. You can also manage or delete cookies in your browser settings at any time. Note that disabling cookies may affect how our site functions.

For more information about cookies, visit www.allaboutcookies.org.